Last Updated: February 18, 2026

1. Introduction

Welcome to Woodland Growth Limited ("Company", "we", "our", "us"), a company incorporated in England & Wales (Company No. 12184003) with registered office at 1st Floor, Gallery Court, 28 Arcadia Avenue, London, N3 2FG, United Kingdom. VAT Registration No: GB 341871402.

We provide bespoke executive coaching, advisory and leadership development services delivered remotely (including via Zoom) and in person.

By using our website (www.woodlandgrowth.com) and engaging our services, you agree to the terms outlined here.

Formal engagement agreements for our programmes are provided separately and shall take precedence in the event of any conflict with these Terms.

2. Description of Services

We provide bespoke leadership advisory, legacy advisory, executive coaching and strategic development services.

Services may include:

— Strategic advisory services

— One-to-one coaching sessions
— Digital resources and programme materials
— In-person team building and/or family retreats where agreed

All services are customised to the individual client and delivered remotely and/or in person as agreed in writing.

3. Fees, Currency & Payment

Fees are agreed individually with each client and confirmed in writing prior to commencement.

Indicative programme fees typically range from £5,000 for a half-day engagement to £250,000 per annum, exclusive of VAT and agreed expenses.

We may accept payment in the following currencies where agreed:

— GBP (£)
— USD ($)
— EUR (€)
— CAD ($)

All invoices will clearly state the applicable currency. VAT is charged where required by UK law.

Payment terms (including instalments where applicable) are set out in the individual engagement agreement.

4. Refund & Cancellation Policy

Due to the bespoke, intellectual and time-based nature of our services:

— All payments are non-refundable once services have commenced.

— Instalment payment obligations remain contractually due unless otherwise agreed in writing.

— If a client cancels prior to commencement, refund eligibility will be assessed at our sole discretion.

Where services are purchased by an individual acting as a consumer under UK law, you may have a statutory 14-day cooling-off period.

If you request that services begin within the 14-day cooling-off period, you expressly:

— Consent to immediate commencement of services; and
— Acknowledge that your right to cancel may be lost once services have been fully performed.

5. Delivery Policy

Services are delivered:

— Remotely via secure video conferencing platforms; and/or
— In person at mutually agreed locations.

— Delivery timelines and session frequency are agreed individually with each client.

6. Limitation of Liability

Our website and services are provided for information, advisory and education purposes only.

While we strive for accuracy and reliability, we do not guarantee specific financial, commercial, or personal outcomes arising from the use of our services.

To the fullest extent permitted by law, Woodland Growth Limited shall not be liable for any indirect, consequential, incidental, or special losses arising from:

— Use of or reliance upon our website or services;
— Errors, omissions, or inaccuracies in website content;
— External events impacting website performance or availability;
— Decisions made based on information provided through our services.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

7. Export Restrictions

Our services consist of advisory and coaching services delivered remotely or in person. We do not supply physical goods. No export restrictions apply to the provision of our services.

8. Place of Supply

Woodland Growth Limited is established and operates from the United Kingdom. Services are contracted with and supplied by the Company from the United Kingdom.

9. Payment Security

We do not store, process, or retain full credit or debit card details.

Card payments are processed securely via PCI DSS compliant payment service providers. All payment data is transmitted using encrypted connections in accordance with applicable industry security standards.

10. Information We Collect

We collect personal data you provide and information generated through website interactions, meetings, calls, and messages. This may include:

— Personal Information: Name, email address, phone number, and relevant details provided by you.

— Technical Data: IP address, browser type, device information, and website interaction details.

— Communication Data: Messages, emails, and call interactions.

We process your data under the lawful bases of consent, contract performance, and legitimate interest (e.g., service improvement and marketing communications).

11. How We Use Your Information

We may use your information to:

— Provide consultations, program updates, and respond to inquiries.

— Analyse website performance and improve services.

— Send marketing communications from which you can opt out anytime by replying STOP to text messages or clicking unsubscribe in emails.

— Comply with legal and regulatory obligations.

12. Data Sharing and Third Parties

We do not sell or share your personal data with third parties for marketing purposes. However, we may share data with trusted service providers who assist with:

— Customer relationship management (CRM) and email delivery (e.g., GoHighLevel)

— Payment processing (if applicable)

— Website analytics and performance tracking

International transfers

Some of our service providers may operate outside the UK/EU. We ensure such transfers comply with GDPR by using approved safeguards, such as Standard Contractual Clauses.

13. Data Retention & Security

We implement appropriate technical and organisational measures to secure your data against unauthorised access or disclosure.

— Data is retained only as long as necessary for service provision or legal requirements.

— Upon request, we can delete or anonymise your personal data, except when legal obligations apply.

14. Your Rights Under GDPR

If you reside in the UK, EU, or other applicable regions, you have the right to:

— Access, correct, or delete your personal data.

— Withdraw consent for processing at any time.

— Request data portability.

— Object to data processing based on legitimate interests.

— Lodge a complaint with a supervisory authority if you believe your rights are infringed.

15. Cookies & Tracking Technologies

We use cookies to enhance your experience. Cookies are small text files stored on your device to track interactions and improve functionality. Some cookies are necessary for core website functions and others help us understand user behavior and improve performance. You can control cookie settings via your browser. Disabling cookies may affect website functionality.

16. Changes to This Policy

We may update this Terms of Service & Privacy Policy periodically. Material changes will be highlighted on this page. Continued use of our services constitutes acceptance of updated terms.

17. California Privacy Rights (CCPA/CPRA Notice)

If you are a resident of California, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

— Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the last 12 months, the sources of that information, the purposes for collecting it, and whether we shared it with third parties.

— Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.

— Right to Opt-Out of Sale/Sharing: We do not sell your personal information. However, you have the right to opt-out of any future sale of your information if our practices change.

— Right to Correct: You have the right to request corrections to any inaccurate personal information we hold about you.

— Right to Limit Use of Sensitive Personal Information: You can request restrictions on how we use certain sensitive data, if applicable.

To exercise any of these rights, please contact us at: [email protected]. We will respond to your request within 45 days, as required by law. You may also designate an authorised agent to make requests on your behalf. We will not discriminate against you for exercising your CCPA/CPRA rights, such as by denying services, charging different prices, or providing different levels of service unless those differences are reasonably related to the value of the data involved.

18. Contact Information

If you have any questions about this policy or wish to exercise your rights, contact us at:

📍 Company: Woodland Growth Limited. Registered in England & Wales (Company No. 12184003)

✔️ VAT Registration No: GB 341871402

🏢 Registered Address: Gallery Court, 28 Arcadia Avenue, London, N3 2FG, UK

📧 Email: [email protected]

📞 Phone: +44 777 555 7865